Watch: City of New Orleans announces new program for mental health assistance

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NEW ORLEANS (WGNO) — On Friday, the Orleans Parish Communication District, the City of New Orleans, the New Orleans Health Department, and the New Orleans Police Department held a press conference to announce the launch of a new mental health program.

The alternative dispatch pilot program is designed to redirect emergency calls for service relating to non-violent mental health incidents to licensed mental health providers in lieu of uniformed law enforcement officers.

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