Hancock and Whitney Bank services down all day after power outage

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

NEW ORLEANS – A power outage knocked out most banking services for Hancock and Whitney Bank customers today.

Bank branches across the area were offline for much of the day.

Online and mobile banking were down, as were the Gulfport, Mississippi, based bank’s ATMs.

A 6:45 a.m. post on the bank’s official Facebook page notified customers of the problems, and promised a resolution within four hours.

A second post shortly before 12:30 p.m. announced that “credit and debit cards, mobile banking, online banking and financial centers are up and available.”

All cards were still available for use during the outage, according to the post.

“We have identified that the issues occurred when an external power outage resulted in widespread network connectivity interruptions,” according to the post. “We apologize again for the inconvenience and will keep you updated.”

All services were restored by 7:45 p.m., according to the bank.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.