Sewerage and Water Board unveils new streamlined billing system

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sewerage and water board building new orleans

NEW ORLEANS (WGNO) – The Sewerage and Water Board has launched a new and improved billing system.

Sewerage and Water Board Executive Director Cedric Grant and other officials will hold a press conference Monday morning to announce the changes. Grant said the new billing system features 24-hour account access, electronic billing options, payments by phone and a water-usage graph.

Every Sewerage and Water Board customer will receive a new account number and will have access to their accounts by phone or online. The new system also offers electronic billing, and customers can enroll in monthly automatic bill pay.

Credit card payments will now be accepted in the lobby during business hours, among other changes.